We guarantee that all products are accurately described and will give you the service
you expect. If there are any problems with the quality of the materials or workmanship
of a product, we will adjust, repair, or replace to your satisfaction.
Normal wear, or chairs that are used 24 hours a day, are excluded. Orders over $15,000
and products with electronic components are subject to the manufacturer’s warranty.
The guarantee does not include color matching (please request free color samples
before you order to ensure good color selection).