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(based on 25 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Surprisingly solid and nice-looking
I weep for anyone complaining the manual was confusing: I didn't even need one to assemble the library properly. Mind you, my parents bought it over 20 years ago and it spent nearly...Read complete review
I weep for anyone complaining the manual was confusing: I didn't even need one to assemble the library properly. Mind you, my parents bought it over 20 years ago and it spent nearly 7 years in storage. I just recently was given it and the one with doors and assembled them back. Everything went smoothly - all the screws are held firmly. What I had to do is to buy new brackets and screws - but turns out the simple ones you can buy in any hardware store are good. Combined with certain Swedish company's LED strips, the library looks very nice. The only complaint I have: the laminate is very prone to damage - even a single grain of sand can do nasty damage. Fortunately this came with a marker to mask out the scratch marks (still works after 20 years).
Most Liked Negative Review
product is as it is described. It is a reasonably priced substitute to high priced, high quality bookcase. However, it is difficult to assemble. Purchased four of these so it is not...Read complete review
product is as it is described. It is a reasonably priced substitute to high priced, high quality bookcase. However, it is difficult to assemble. Purchased four of these so it is not an isolated experience. The instructions are not correct when it talks about using pieces as measuring guides. The shelves are extremely difficult to attach to the sides using the supplied connectors. I have also purchased desk, credenza and file cabinets and assembled all without issues. The bookcase is different.
Reviewed by 25 customers
Displaying reviews 1-10
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from New York
Comments about Sauder Office Furniture Heritage Hill Five Shelf Open Bookcase - 71'' H:
I purchased two of these. While they look pretty good if you fill the shelves with books and pictures so you can't see Cardboard back, don't try to move them too often, flimsy, nails fall out, very frustrating. It needs reinforceing for stability.
Bottom Line No, I would not recommend this to a friend
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good product, enjoyed the assembly
from Perris, Ca.
bought this & matching door unit for entertainment center. assembled both in 7 hours. came out nice! love assembling Sauder products for my home. please label, number or letter all pieces of product for ease of assembly, especially for beginners; also improve clarity of visual instructions i.e. hole and screw locations.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
from Warsaw, Poland
Images shared by Rambo
The assebmled library in full glory
(1 of 2 customers found this review helpful)
Its appearance is solid, stable, matured and decent
By Joe oh Joe
from BC, Canada
The manufacturer is also very precise and once assembled, it looks no difference than a solid wood shelf.
(0 of 1 customers found this review helpful)
from Columbus, Ga.
This is probably the most poorly illustrated and information book I have ever tried to read. I have put quite a few of these bookcases together (not Sauder) and never had the "head-scratching" issues that I had with this particular model. Illustrations are very poor and the step by step directions are vague and leave you guessing. Working with particle board is sensitive enough without making a mistake due to uncertain assembly directions or unclear markings on the pieces.
from Richardson Texas
The parts quality is poor; the wood splits when you screw into it (especially the shelf mouldings which looks like it's actually cardboard); the pieces are not sized to fit (bottom mouldings too short); it really is just a poorly made product.
Merchant response: We apologize for the issue with your bookcase. We'll be sure to contact the manufacturer to improve future versions of this product.
Purchace three bookcases for my living room, product went together without a hitch and they loo great against the wall quality furnitire for a reasonable price. A welcome addition to my home.
from St George UT
hard to assembly
(2 of 3 customers found this review helpful)
from Kokomo, IN
I have over twenty pieces of assemble yourself furniture, all of which I have assembled myself or with a friend. Most of them are Sauder and over 15 years old. Sauder has greatly lessened their quality control since I purchased my pieces. The instructions for this bookcase were horrible. No longer does it show by shading which side faces in or out. Several pieces were not even identified by number or letter. No matter how we adjusted the screws and pieces there were still several places that did not meet up perfectly, therefore showing the lighter finish. We had to use the color stain included to even up the finish. Even though I have been satisfied in the past with my Sauder purchases, I doubt I will ever buy another piece of furniture from them.
First all parts should be labeled, make it consumer friendly. I didn't realize products are built top-down, like this product, which I found weird, causing me to believe shelving parts were drilled wrong. The written directions need to be reviewed and reviewed again to add more information for the consumer. I would have liked better pictures for the more detailed portions of the book shelf. The hidden connectors are awkward. Not sturdy,anchor is a must, I will not buy Sauder products again.
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